Shipping & Delivery Policy Last updated: January 20, 2026
Thank you for choosing EMYTIDE LIMITED. We are committed to providing premium hair products with reliable global shipping services.
1. Order Processing Time We strive for efficiency. Orders are typically processed and dispatched within 24 hours (same-day or next-business-day) from our FLEXIGRIP Logistics Center.
2. Shipping Destinations & Delivery Time We use premium express services (FedEx/DHL) to ensure your package arrives as quickly as possible.
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Express Global Shipping: 3–10 business days.
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(Note: While many orders to major cities in the US and Europe arrive within 3-5 days, please allow up to 10-12 days for Middle Eastern regions or during customs inspections.)
3. Multi-Market Pricing & Currency To ensure a seamless shopping experience, our store supports local currency checkout (USD, GBP, CAD, SAR, AED, etc.). Please note that product prices in certain regions may reflect adjusted rates to cover international logistics costs and premium handling fees for high-value items.
4. Shipping Terms & Restrictions
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No P.O. Boxes: We do not ship to P.O. Boxes, APO, or FPO addresses to ensure secure delivery.
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Signature Required: Most orders require a signature upon delivery for your security.
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Address Accuracy: Customers are responsible for providing correct and complete shipping addresses at checkout.
5. Taxes & Duties All prices are tax-exclusive. As an international customer, you are responsible for any local import duties, VAT, or taxes applied by your country's customs office.
6. Shipping Fees We are pleased to offer Free Standard Shipping to all supported international markets. If your location is identified as a 'Remote Area' by the carrier, we will contact you before shipment.
7. Lost or Damaged Packages EMYTIDE LIMITED is not responsible for packages marked as "Delivered" by the carrier. For any transit issues, please contact us at wig@emytideshop.com.
Contact Us Email: wig@emytideshop.com
Business Address: Kwun Tong, 143 Wai Yip Street Room 39, 3/F, KL, HK
Logistics Center: Xuchang, Henan, China