Shipping Policy

Shipping & Delivery Policy Last updated: January 20, 2026

Thank you for choosing EMYTIDE LIMITED. We are committed to providing premium hair products with reliable global shipping services.

1. Order Processing Time We strive for efficiency. Orders are typically processed and dispatched within 24 hours (same-day or next-business-day) from our logistics center.

2. Shipping Destinations & Delivery Time We use premium express services (FedEx/DHL) to ensure your package arrives as quickly as possible. Express Global Shipping: 3–10 business days. (Note: While many orders to major cities in the US and Europe arrive within 3-5 days, please allow up to 10 business days for certain regions or during customs inspections.)

3. Multi-Market Pricing Our store supports local currency checkout. Prices are converted based on real-time exchange rates to provide a seamless shopping experience.

4. Shipping Terms & Restrictions

No P.O. Boxes: We do not ship to P.O. Boxes, APO, or FPO addresses to ensure secure delivery.
Signature Required: Most orders require a signature upon delivery for your security.
Address Accuracy: Customers are responsible for providing correct and complete shipping addresses at checkout.

5. Taxes & Duties All prices are tax-exclusive. As an international customer, you are responsible for any local import duties, VAT, or taxes applied by your country's customs office.

6. Shipping Fees We are pleased to offer Free Standard Shipping to all supported international markets. If your location is identified as a 'Remote Area' by the carrier, we will contact you before shipment.

7. Lost or Damaged Packages If your package is marked as "Delivered" but you have not received it, please contact us at tadu@emytideshop.com. We will assist you in opening an investigation with the carrier to resolve the issue

Contact Us Email: tadu@emytideshop.com

Business Address: Kwun Tong, 143 Wai Yip Street Room 39, 3/F, Kowloon, Hong Kong

Logistics Center: Xuchang, Henan, China